Amal Ali (Street Articles Author)

I am a research analyst, having more than 10 years of experience, conducting research and contributing w.r.t revolutionization of Emirates Customer Service in various industries of GCC. For more information visit

6 Steps for Effectively Handling Customer Complaints
Customer complaints can seriously damage a company’s repute, if not handled properly. More importantly, it gives your competitors a chance to take away your disappointed customers. However, by effectively handling customer service complaints, companies can stop dissatisfied customers from leaving. This will not only allow the business to win back…
By:  in  Business  >  Customer Service   Mar 26, 2015  
  Likes: 1

How Customer Service Training Yield Benefits for Companies?
According to the famous author and speaker, Brian Tracy, if you want “to earn more, you must learn more”. This goes without saying for service businesses because they cannot grow unless they invest in customer service trainings. By providing quality and continuous customer service trainings to staff, organizations can significantly…
By:  in  Business  >  Customer Service   Feb 19, 2015  
  Likes: 0