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An Important Lesson
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An Important Lesson

So today I was looking at some plugins, especially ones to do with optimizing my wordpress site. As I was away from my home computer I was installing these plugins on my site ApinaPress. All was going well until WHAM! I got an error. Not just any old error but a FATAL EXCEPTION error. Now that is one bad error and means that somewhere in the code there is a conflict.

Luckily for me I at least knew what the source of the conflict was, as I had literally just installed a plugin. It had also locked me out of my own site, and pushed me to the new install page! Not only that but there I was, in the middle of town, far away from my pc and I was without my cPanel login password! Argh!

Anyway, after my panic subsided, I got home and got to fixing it which, thankfully, was a really easy thing to do.

So what is the point of this little story? Well if at anytime you install a theme or plugin that locks you out of your site, here is what you need to do:

Go to yoursite(dot)com/cpanel this will take you to the server control panel, now you should have been given these details by your web hosting company.

Once in there, open up the file manager service that is there and go through the directories until you are in the theme or plugin directory (whichever one you think has caused the problem).

Then its as easy as locating the folder of the offending theme or plugin and either deleting it or renaming it (I usually just rename it by adding a few underscores to the end of it).

Once your done, check your site to make sure that everything is OK. If not, then it may be worthwhile renaming all your themes/plugins one by one until the culprit is found. You can always change them back later.

If you are a Wealthy Affiliate member, then its just as easy but you need to go through the Wealthy Affiliate site. Click Web Hosting, and then where it says Control Panel click the login now link. Once you are logged in, simply click the File Manager icon and do as I advised above.

Another little thing that might be worthwhile in the future, is to make an Offline server. This is easier than it sounds and just involves your computer and some free software (I use Xampp) and that way you can test all the plugins and changes first before using them on your live site!

Oh and remember your password...!


Street Talk

AnnMarie  

I would have a panic attack if this happened to me! I try to get into the control panel but the funny username they give me doesn't get me thru to it. See, I'm already challenged just getting into the cPanel! Thanks for the article. You sure know your stuff.

Reply
  about 1 decade ago

I'm hoping I will not encounter this problem...but if I do this article helps a lot!

Reply
  about 1 decade ago

I hope you dont too, but it can happen, the plugin was quite recently updated. But sometimes coders make mistakes and these mistakes only show when two plugins meet.

Reply
  about 1 decade ago
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