This Article is About
effective communication skills
communication barriers
body language
How To Achieve Effective Communication Skills In The Workplace
Join 1000's of Authors at StreetArticles Today!

How to Achieve Effective Communication Skills In the Workplace

Developing good communication is essential to a successful business. If a business lacks effective interaction among employees, a few things will surface. Disagreements, stress and consequently execution and efficiency will decrease, and the business will lose revenues. When there is poor interaction, trying to turn a group of people into a highly profitable, successful team is often unattainable.

Therefore it is crucial to continually build up and practice effective communication skills (i.e. trainings or seminars). Developing efficient communication skills among coworkers is a must. But, in order to do so it is necessary to understand what causes communication to break down and what types of skills are needed for effective communication.

Why is communication challenging in business?

Three core issues exist causing misunderstanding and thus creating communication barriers among coworkers.

Issue #1: The non-verbal aspect of communication. What we say is important, but how we say it is even more important. Fifty-five percent is non-verbal and thirty-eight percent is your tone, which means the speaking of words is only seven percent of a message. Your body language and tone hold a greater weight in a message than the actual words. But, this does not mean we can say anything we want. Our words can bring joy or hurt to someone. We need to make sure our words match our tone and body language.

Issue #2: Each of us communicates differently. There are different communication styles and temperaments. Some people want to talk, when others are quiet. A person who is direct could come across as aggressive or overbearing to a person who wants to relate. Or, another person needs a couple of days to make a decision while someone else cannot understand why it is taking this long. These differences can cause fences or barriers to be created among coworkers.

Issue #3: We judge people who are different. By default, we like people who are like us. Furthermore, we have a tendency to expect people to be like us, and they are not, we perceive those differences as wrong. When someone has a different opinion, they can become difficult, or even complicated. It is easy to get along with someone who has the same thoughts.

Here are four ways to help your team improve their communication.

First, encourage your team to get to know each other's temperaments. Take time to read and learn about temperaments and personalities. Encourage your team not to judge those differences as wrong. The goal is to get your team to welcome those differences. If you need help, put your team through a personality and temperament training course.

Second, each coworker needs to come to the team ready and willing. What I mean is this? If someone is not willing to interact, it makes communication difficult. The willingness to communicate is vital. Now, someone could come across as unwilling when in truth communication could be hard for them. They may feel they don't have the best communication skills. Encourage him or her to talk to someone who seems to communicate well and learn from them. Have him or her work on improving their communication skills daily.

Third, have each team member get feedback from a peer or a co-worker regarding their tone of voice and body language. We all believe we are doing our best to communicate effectively but in reality it is really tough to be aware of your non-verbal messages. So, have each coworker ask another whom they trust, what message(s) am I portraying with my body language? How is my tone? Each employee needs to be open to hear the constructive criticism though. A third party often is the best way to instruct this process.

Fourth, encourage your team to take the time to really listen to each other carefully. Not only does this help eliminate misunderstandings, it helps builds trust.

Street Talk

No comments present
You May Also Like
The Importance Of Using Effective Communication Skills In The Workplace
No one with any sense these days would underestimate the importance of having effective communication skills in the workplace. If you apply for a new job and get called for interview one or more of the key questions will be about the way you communicate. However, although it is a…
By: BIS_Coach in  Business  >  Workplace Communication   Jul 20, 2011  
  Likes: 17

How To Talk Yourself Into Success: The Most Effective Communication Skills For You To Master
Here is an aspect of effective communication that is too rarely talked about or thought about: the quality of your communication with YOURSELF. Just as there may be nothing more important to a relationship than the communication that links those involved, how you communicate with yourself can make a world…
By: Bob Lancer in  Self Improvement  >  Success   Jan 18, 2012  
  Likes: 1

7 Common Characteristics Of High Self-esteem
People who struggle with their self-esteem are often advised to seek out people who are successful, confident and have high self-esteem. Of course it’s not as simple to just watch someone who is outwardly comfortable and hope that will rub off and improve your own self-esteem. It won’t. If you’re…
By: BIS_Coach in  Self Improvement  >  Self Esteem   Aug 03, 2011  
  Likes: 70

Team Building Tip For Dealing With Difficult People
No one succeeds alone. Success always takes a team. Building relationships is a necessary step on the road to success. Putting together a team is a form of creating strategic alliances. And it inevitably leads to the challenge of dealing with “difficult people”. It therefore demands that we develop the…
By: Bob Lancer in  Business  >  Team Building   Jan 04, 2012  
  Likes: 1

Good Body Language In Dating And Friendship
The whole world is obsessed with words and verbal communication. Many incorrectly believe that words make up the majority of communication. Actually, however, 55% of communication is body language and only 7% words. That fact makes one thing undeniably clear: if you want to have effective communication skills you need…
By: Paul Harrison1 in  Relationships   Jul 30, 2012  
  Likes: 0

Hiring Moving Company In Charlotte, NC for Your Next Move
Moving hаѕ become the еѕѕеntiаl part of vаriоuѕ fаmiliеѕ аnd соmраnу оwnеrѕ. People rеlосаtе ѕimрlу bесаuѕе thеу wish tо dо so оr ѕоmе move with аn оbligаtiоn to move. Pеорlе hаvе various rеаѕоnѕ to mоvе оr rеlосаtе. Finding opportunities, nоt comfortable with thе ѕurrоunding аnd many mоrе such reasons аrе…
By: Cory Frank in  Business  >  Customer Service   Jun 07, 2016  
  Likes: 0

Professionals Can Access Sage In the Cloud Software
Sage accounting software is product popular in the industry. The robust accounting software transforms businesses and helps them to operate the enterprises. Sage software has delivered business transformation for many companies helping them to manage their firm. Sage is an ERP product which is enterprise resource planning software solution which…
By: johabell in  Business  >  Accounting   Jun 07, 2016  
  Likes: 0

Vimtag HD Vt361 Wireless Monitoring Security System
Homeowners want to do everything possible in order to protect their homes. The Vimtag HD VT361 is a security camera that lets you stay home virtually even when you not actually home. Wi-Fi Connectivity This Vimtag security camera has a 100% Wi-Fi connectivity. With the use of this camera, you…
By: Aiden Daniel in  Business  >  Small Business   Jun 07, 2016  
  Likes: 0

The Right Office Design Will Help Generate More Revenue
Any business owner understands just how important it is to keep their employees happy and comfortable. When morale is high among employees, they tend to be more productive and work more efficiently. One of the best ways in order to make sure that your employees are happy is to give…
By: Edmund Brunetti in  Business   Jun 07, 2016  
  Likes: 0

Ralph Arza: Educator and Businessman
Ralph Arza, Educator Extraordinaire! Rafael “Ralph” Arza is fueled by a passion for training and inspiring others. His father served as an inspiration, exhibiting an admirable tenacity and courage when he brought his family to the United States from Cuba after Fidel Castro seized power. This example made Ralph realize…
By: Kim Valerio in  Business   Jun 07, 2016  
  Likes: 0

Fiber Patch Cords
1. FC - FC fiber optic patch cords: FC (Ferrule Connector)optical fiber Connector is usually round metal sleeve, fastening screw type, this paper is mainly used in the distribution frame. The earliest, FC type connector, adopt the butt end of ceramic pin is plane contact way. Such connector has simple…
By: Addimart in  Business  >  Sales   Jun 07, 2016  
  Likes: 0

Custom Die Cut Boxes - A Must for Every Thriving Business
Custom die cut boxes are special kind of boxes which can be cut according to your specifications and needs. You can determine heir design requirements and give them a unique shape and appearance. Custom die cut boxes can be used for a multitude of different purposes. They can be used…
By: Bob smith1 in  Business  >  International Business   Jun 07, 2016  
  Likes: 0

Losing A $58m Contract for Going Over the Proposal Page Limits! Lessons Learnt?
On May 17, GAO rejected Tetra Tech’s protest regarding its proposal for an information technology service contract for NSF. In short, the Technical Approach in Tetra Tech’s proposal received an unsatisfactory rating because it was 2 pages over the stated limit. Was this an oversight or due to some incompetency?…
By: Ab F. Vand in  Business  >  Career Advice   Jun 06, 2016  
  Likes: 0

The Importance Of Classical Curriculum
Classical curriculum is something that doesn't get talked about that much anymore because of how important that Common Core has become when you're looking at the curriculums that people are using in the classroom. The issue is, there are actually a lot of reasons why people end up using classical…
By: Steven Wilson in  Business  >  Small Business   Jun 06, 2016  
  Likes: 0

How Bookkeeping is Crucial For Startups?
Bookkeeping is important for all type and size of business as every small business needs to keep track of small business transactions. It deals in keeping track of sales, earnings, expenses and purchases to monitor the overall health and sustainability of your business. Effective bookkeeping services help to produce the…
By: Robin Thomas in  Business  >  Accounting Payroll   Jun 06, 2016  
  Likes: 0

Article Views: 2679    Report this Article