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Globalization is not going away. It is not new but where your business is growing might be. Most managers appreciate the kind of opportunity available in emerging markets like Brazil, China, India and new emerging markets such as Colombia, Chile, Indonesia, Thailand, Peru and Philippines.
Customer intimacy is the new catchphrase that you hear marketing professionals talking about in several business fraternities including Business to Consumer (B2C) platform. Before you can even think about setting up a new framework to create and uphold customer intimacy, you need to dwell upon how to keep your target audience engaged, and that certainly starts with the initial dialogue. Think about it- as you go global, if your business does not reach to your customers in the language they prefer, or does not speak the dialect they prefer, your business may well have lost a brilliant opportunity to be engaged with customers- forever.
Here are a couple of examples that surely will help you grab that opportunity- or, well, err, lose it.
Documentation- The translation needs for your business may go way beyond the customary Multi language brochure or pamphlet of your product. It is also important to translate documents that deal with the terms and conditions, product warnings, warranties, disclaimers, and other legal stuff which can have a serious impact on your business if you make incorrect representations or if the meaning is misunderstood. If you are into financial services, you need to understand the liability of your business when it comes to regulatory communications- since it has a great potential to be quite expensive.
Social Media- A recent study suggests that nearly half of the population in the internet communicate in English- which means you are doing enough to reach out to new customers and markets through social media. In simple terms, there are billions of people who may not make sense of your tweets or Facebook posts in English. How do you make sure that the content on your German Facebook page reads just the same as your English page? It does not make sense to trust the “translate this” option. Well, your brand is at stake.
As engagement with customers now blends social media and other customer support mechanisms that you employ, adopting a global communication framework means supporting more than hundreds of different dialects and languages. Managing all those versions can be both cumbersome and costly.
Here is a comprehensive approach to solving this business conundrum.
Managing translation (one language into another) on a one-off basis may create inconsistency in your brand and messaging, introduce some unwarranted errors, and thus raise overall costs. Several business firms have started to work with a translation service that can provide content standardization and allow for reusing business correspondences and messages across all countries. This sort of an arrangement has great business value in terms of getting the right message across to all of your markets, in the right format, in the right language, which can be re purposed and reused across several multiple channels as your business grows.
If you are looking for a German to English Translation Service, make sure it can help you roll out an all-inclusive marketing campaign across different channels with consistent messaging and branding. As you grow your business to new territories, the art of accurate and trusted translation should be enhanced with modern techniques to improve customer engagement globally, build customer intimacy and manage costs. For more information about “Best Website Translation Services” Please visit our site.
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