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lync
server role
operative system
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virtual environment
users experience
Why Microsoft Lync Server 2010 Is A Great Solution…
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Why Microsoft Lync Server 2010 is A Great Solution…

Communications are evolving. We no longer want to use only basic communication options. Today we base our communications on e-mail, instant messaging, voice and video. Traditional PBX vendors are slowly moving out of the picture when companies choose their new communications platforms.

One of the reasons to look into Microsoft Lync, is the scalability. Whether you are a small company with 20 employees or a huge one with more than 20.000 employees Microsoft Lync is scalable. With the “small” non-redundant solution in the Standard edition, you get it all in one server. The Standard edition hosts up to 5000 simultaneously users, and does not compromise with the features. You will be able to have conferences with up to 1000 participants where PowerPoint presentations and sharing of programs, whiteboard drawing and polls all will be possible.

The Enterprise version is redundant with more servers, but also the solution you need if you scale above the 5000 users. So rule of thumb, if you need redundancy and high availability on your communication platform, you choose the Enterprise version. Licenses are a bit more expensive, but it is nothing compared to other big vendors, Avaya or Cisco.

With the Monitoring role, you will be able to draw Call Detail Records and Quality of Experience off your system. That is predefined reporting’s on your call activity, and your users experience on the computers they have their clients installed on. These reports are exportable, and in different formats for excel, or PDF if that is what you want to view them in. The option to make custom reports is also there, and all this is for free. The server role is license free, and all it takes is the server space in your virtual environment and an Operative system license (Windows Server 2008 R2 or similar).

There is a server role called Archiving Server as well. This server role is there to store all instant messaging activity into a database, so that this traffic can be monitored as well.

External access is an option. Adding the Edge server role to the solution you will be able to offer your users to log on externally without using VPN connections to the company backside. Let’s say you have a sales stab, that travels a lot and use hotel rooms as offices. Give them a headset, and they will be able to use their computers as if they were sitting in the company offices.

Microsoft recently added the Mobile Client, which adds in some control to your client via your mobile phone. Features like Call via Work, joining conferences with a single click, instant messaging and of Couse, staying online are all something you can now control on your mobile device. The devices supported as of right now, is Apples iOS, Android, Nokia Sybian and Windows Mobile.

With all these features Microsoft is planning to add more in the future. Microsoft will during 2012 release their Wave “15” which basically means that new versions of most of their products will be released during this year. However no roadmap of what is to come has been released yet. Microsoft is not saying anything, mainly because their competitors normally copy their looks and feature set shortly after release.

Another great thing about Microsoft Lync server 2010 is that you will be able to install all the server roles virtualized. You can use Microsofts own Hyper-V solutions or VMwares virtual platform.

I hope this article is useful for you, and I will be glad to answer questions. Since my everyday job is implementing solutions from Microsoft, I will also be able to answer more technical questions, so don’t hold back on them.


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