This Article is About
fire flood
Server Hosting Providers, Please Think About Distributed Risk
Join 1000's of Authors at StreetArticles Today!

Server Hosting Providers, Please Think About Distributed Risk

For the last 15 years I have worked with many clients and their hosting providers. Sometimes clients have a server, sometimes just a website hosting account and often a combination of various solutions from multiple providers. In that time I have not found any company which you could describe as different. The only real differential was price and quality of service. Whilst there are different “flavours” a server is either Windows or Linux.

When selecting somewhere to host your website you should always select someone using a dedicated server center. It has always horrified me when I find suppliers (usually very small ones) offering website hosting which have a server or servers in an office connected to the internet using broadband. This office is as safe as any office from burglary, fire, flood, power failures etc assuming the broadband connection is working and fast enough of course.

As time passed I found reliable hosting partners for use with my own hosting requirements and recommendations to others. There has been the occasional problem but nothing serious. One of the hosting providers I have been using is big and not expensive. They have multiple data-centers in different countries and 24/7 telephone support. I know them very well, the things they do well and the things they are not good at.

Multiple clients used servers or shared servers at one hosting center in the USA. Others used servers at a hosting center in Europe. These data centers are of course, everything you could wish for. Redundant power systems, multiple T1 connections to the backbone of the internet, fire protection and suppression systems, flood protection, impressive security. These data centers are so secure that you are not allowed entry, you will never touch or see the server you rent.

We considered that it was unlikely that an entire data center could fail but even so backup processes were used so that USA backed up to Europe and visa-versa.

One afternoon servers and websites located in USA started to go off-line. I quick phone call to US support established they had a problem which was being worked on. Nothing more I could do but wait. Shortly afterwards European websites and servers went down including mine and with it my email. Another phone call revealed that they knew about it and were trying to fix the problem together with the news that I was lucky to get through. Their internal phone system was not working properly either.

For the next few hours systems were up and down, mostly down. I was in the ridiculous position that despite the best laid plans of using data centers in different countries I still had a disaster.

The following day the inquiry started. Eventually I got hold of a techie who knew what had happened. He explained there had been a database upgrade on a product which had gone wrong. This had caused another system to fail. When that happened, a system which managed all the IP addresses for all servers in all data centers reset and everything went off line. Apparently not even the software authors knew about this possibility. At this point I intervened. “Do you mean to tell me that all servers in all your data centers are controlled by one system, whose stupid idea was that”? He acknowledged it wasn’t a brilliant idea.

On the one hand this company had major USP’s because it had multiple data centers around the world. Then someone who presumably loved the idea of implementing new technology products because he could and not should took what was a fantastic distributed risk USP which few companies can match and killed it.

So to all hosting providers please remember if you have the size to offer multiple data centers and in multiple countries please do not implement systems which tie them together that risk bringing them all down when the inevitable happens. If you are looking for a hosting company and like the idea of spreading your risk by using multiple data centers make sure that they do not have an important system linking them together.

Street Talk

In hindsight I was overconfident in thinking I had everything covered. There was no way I could have known that the "safety"· which I assumed I had was based on false beliefs. Thats life! You learn by your mistakes. Thanks for reading

  about 9 years ago

Hi Rob, Lots of tips. Thank you very much.

  about 9 years ago
You May Also Like
How to Make Money Fast With Ease And Low Risk
A lot of people a looking on how to make money fast and with as little complications as possible. But how to make money fast online is not as easy as many people think. The is a minefield with many sharks waiting to rip open anybody so naive as to…
By: Lawrence Kiragu in  Investing  >  Day Trading   Jan 30, 2012  
  Likes: 1

The Biggest Risk In Life Is Not Taking Any
If you were asked to define what was meant by taking a risk, I wonder what you’d say. Perhaps taking risks in business or gambling money, or investing in shares, undertaking an extreme physical challenge, getting married, taking on a new job ... There are so many different There’s all…
By: BIS_Coach in  Self Improvement  >  Personal Growth   Jul 30, 2012  
  Likes: 6

Are You Putting Your Dog at Risk to Be Stolen?
Many dogs are stolen each year because their owner has made a simple mistake. When approached by a friendly stranger, they brag about their dog’s purebred heritage. As the stranger and owner converse, the dog is learning to trust this friendly person who is petting him. The owner readily tells…
By: Dawn Kline in  Pets  >  Dogs   Sep 27, 2013  
  Likes: 2

Possible Risk of Tattoos
Most tattoos are done without any problems, but there is still a possible risk of tattoos that could result in an outcome that you won't be happy with. It is because of the fact that the risk of tattoos is so small that it can sometimes be overlooked. But it…
By: Justin Wixom in  Arts and Entertainment  >  Tattoos   Jul 10, 2011  
  Likes: 2

Children Who Cross Dress Are at Highest Risk for Abuse
Children who cross dress or do not conform to gender norms as defined by society may cause some adults to feel uncomfortable to the point that it may increase their risk of being abused. In a study published in Pediatrics, one in ten children show some level of non-conforming behaviors…
By: amie nogrady in  Relationships  >  Gay Lesbian   Feb 23, 2012  
  Likes: 0

Tips to Help Take the Risk Out Of Office Moving In Los Angeles
For better or worse, office moving is something that most offices will have to endure at one point or another. Office moving can be a harrowing scenario; important files have to be transported, employees have to be relocated, and it has to be timely or your business could suffer. Leave…
By: Acclaimed Movers in  Business  >  Small Business   Jan 02, 2013  
  Likes: 0

Risk for Falls among the Elderly
Each year, one in every three adults age 65 and older suffers from falls which can lead to moderate to severe injuries such as hip fractures or head traumas. Here are 6 Tips for helping older adults avoid debilitating falls.
By: Steven Watson in  Home and Family  >  Elder Care   Feb 10, 2011  
  Likes: 0

Learn About The Importance Of Obtaining Landlord Insurance
In the business of renting out properties to other individuals such as homes, apartments or buildings, there are certain challenges that owners should be aware about. These problems could possibly open up or expose them to money liabilities and also losses which might considerably affect or much worse hurt their…
By: darryl corely in  Insurance  >  Home Owners Renters   Mar 28, 2012  
  Likes: 0

Plan for Everything, “the Worst Can Still Happen”
Watching the news recently reminded me that whatever you do, life still bites you in the bottom when you least expect it. A village in England had been flooded after a local river burst its banks. Properties flooded and more misery for those that live there. However, the notable fact…
By:  in  Business  >  Continuity Disaster Recovery   Nov 29, 2012  
  Likes: 0

Article Views: 1406    Report this Article