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A Cleaning Company In London Has Star Cleaners
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A Cleaning Company In London Has Star Cleaners

With the start of September, one of the leading cleaning businesses in London announced its best employees from each department in the company. “What got us to success is our staff” said company officials. From the cleaners and the representatives themselves to every manager and those that work behind the stage – results show that everyone is doing a great job. This is what led to increase in bookings. This is the company's announcement over what made their cleaning team's members real stars in the business. Here are the factors that describe the good cleaners.

The good cleaner is always polite, responsible and willing to be efficient. Commitment is nevertheless important as a job done in a determined manner will surely bring better results. Many repetitive customers looked for particular cleaners. It became clear that there were some cleaners that were able to clean better. Then, officials from the cleaning company in London decided to organise a contest to prove customers opinion and actually teach the rest of the employees some valuable lessons. It was soon after when the results of the company went sky-high. The cleaners in London and its surrounding were up to giving their best.

A bonus system was perhaps introduced. We understood that a monthly success chart was planned to be put on their website but the idea seems to have fallen apart.

We will outline the basic factors for being the star cleaner. This will help both people working for cleaning companies and those willing to find the best services for their homes.

  • Efficiency matters – a home has to be cleaned both fast and in a quality manner. This includes careful but time-efficient approach. The cleaner should follow the initially outlined plan and keep up to the check-list. Each task ought be done for a particular amount of time. There is an additional half an hour for unexpected situations.
  • Customer satisfaction is what matters the most and what the whole contest was all about. Repetitive customers were asked whether they have any preferences for the cleaners they are sent. The good news were that when 100 customers were asked the results were pretty balanced: 75% of the people were fully satisfied no matter of the cleaners. Then, the rest of the percentages were spread amongst the 5 cleaning teams. With all the scores pretty balanced again, there was a clear idea of the particular high-earners. Their results were announced in the monthly meeting and their work was given as an example, thus a new norm was set.

In conclusion, what makes the professional cleaners in London great is the competition and the innovative methods used to put oneself in a firm position above the others.


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