What Determines A Quality Air Ambulance Service?
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What Determines A Quality Air Ambulance Service?

The patient’s needs should always come first. That’s why it’s important to only choose a high quality, established air ambulance service. There are certain aspects that distinguish a high quality company from an amateur or inexperienced company. If you know what to look for you’ll be able to find a professional company for your air medical transport needs.

The patient’s safety and comfort are the most important factors to consider. This is accomplished by finding a company that employs highly trained medical crews, ground crews and flight crews. The company should be experienced, with a spotless safety record and own and operate safe, modern aircraft.

When searching for an air ambulance company you need to be careful with whom you’re dealing with. Sometimes you may think you’re communicating with an air ambulance company, when in actuality you’re dealing with an air ambulance broker instead. Brokers are middlemen that find you an air ambulance and charge a fee or commission. In this circumstance you can’t be sure what type of plane they’ll use or their safety record. It’s better to deal directly with an actual air ambulance company, rather than a broker.

Does the company own their aircraft?

Quality air ambulance companies own, maintain and operate their own aircraft. This allows them to make repairs as needed and makes them safer. If you fly on a rented or leased aircraft you won’t know the planes history. Another advantage of dealing with a company rather than a broker is the flight crew and medical crew will be familiar with the aircraft used.

Medical crews work with other healthcare professionals.

The medical support team of an air ambulance company should be professional and be able to communicate and work well with healthcare providers in order to provide the patient with quality care during the ground transportation phase of the transport. This may include working with ground transportation companies, medical facility staff and with the patient’s family too. Office staff should be trained to work with case managers and healthcare providers as well as insurance companies. This way the claims and billing process is handled professionally.

Aircraft should have the right type of medical equipment on board.

A quality air ambulance should be outfitted like a flying ICU with all the modern medical equipment needed to treat any type of patient. The medical crew should have all the same tools and life saving equipment that you would find in a hospital. This may include IV pumps, heart monitors, stretcher, ventilator, medications and more.

Choosing the right air ambulance service matters.

Picking the best air ambulance company really does matter. With your patient’s life at stake you only want the best, most highly trained medical crew, expert flight crew and experienced office staff. You only want a company that has a proven safety record and uses safe, modern aircraft. Sticking to this criteria, you should be able to find a high quality air ambulance service. If you want to read some additional information about the services being offered by an established air medical jet company, you can visit Angel MedFlight.


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