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air duct cleaning
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indoor air quality
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The Fun Loving Air Duct Cleaner In Maryland
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In the air duct cleaning business you can't help but get skeptical customers. It's just the way it is. They'll hawk eye your every move and ask questions of your every movement. And that's ok. Matter of fact it's welcome, but I can't help but have a little fun with those types of customers. I'll set the scene so you can get a better perspective, and I'll throw in some air duct cleaning knowledge as well.

This was an air duct cleaning in a duplex in Rockville Maryland. The air ducts hadn't been cleaned in over twenty years. Of course it needed cleaning, it was obvious once I removed the registers. This was a really really nice older couple and the wife suspected something in the air ducts was bothering her. She also claimed that her daughters were also bothered when they would come to stay. This was a free estimate so I proceeded to check the system for air duct cleaning and other possible indoor air quality issues.

As I walked the home with the older couple, I asked several questions and neither spouse would agree with any answer they gave me. Now I don't claim to be a marital specialist, but when I show indisputable evidence and just smile and shrug... that's a pretty good argument breaker. I already knew this job was going to be one of those... I'm watching you jobs. And you know what? I didn't mind one bit. I already knew I could legitimately help them.

I calmly explained the process and how the dehumidifier wasn't working in the basement. The husband immediately retorted that the dehumidifier was working fine! I asked them to preform a simple test to see if the dehumidifier was working and moved on to how I'd clean out the debris in their air ducts and treat the fungi growing in the basement air ducts. Again the husband was in denial of any mold in the basement. I made a small access point and took a picture of the mold surrounding his banding and on his insulation around the evaporator coil. I took the picture right in front of him and his wife, so there was no room for dispute.

Later that week I got a ticket to go and clean their air ducts. The test I'd recommended for the dehumidifier had failed and the husband had begrudgingly decided to get air duct cleaning done. Air duct cleaning was part of the problem, but the solution was to get the fungi out of the system and keep it out. A properly working dehumidifier would help control the condition that was allowing the fungi to thrive in the basement.

As I suspected the husband was next to me every step of the process, I even got him to hold the air hose a couple of times and let him squeeze the air trigger so he could see my pneumatic tools in action. He was actually having fun. I explained every step as we proceeded through every register of the home and we tightened all the debris to the portable vacuum. I start at the furthest point and work my way towards the vacuum. We were both smiling and filthy dirty by the time I had tightened all the debris to the vacuum.

At that point the husband turned to me and said "I want to see everything that we got out!" I said "No problem, we've actually got this neat little feature on this model of vacuum." I tapped the top of the vacuum. I then said " Ok well, cover your mouth and hold your breathe because I'm about too..." I bent over and hit a couple switches on the vacuum and said " Here's the reverse button! "It'll show you everything that we got out!" The man screamed NOOOO! and I couldn't help but chuckle. There is no reverse button, but I made my point. We had removed a bunch of debris that the husband clearly wanted out of his home.


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