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Management Articles
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Leadership is an essential part of guiding and encouraging the best of a staff or facility. The characteristics of the leader can influence an organization to reach improved service goals, further financial gains, and a higher quality product (Gandez, 2006). How an individual fills the role of leader greatly affects…
This is part 2 of my reasons for poor performance.
When faced with poor performance, a lot of managers opt to eliminate the employee in question rather than to eliminate the reasons behind the performance. Many managers wrongly blame poor performance on lack of motivation or on a poor hiring…
"Do you trust me?" I asked Elliott, my director of rehab. Nice opening question, but I thought I could tell him why trust in leadership was important despite his upfrontedness.
"Yes," he said without hesitation. He held my gaze and smiled, "What's your point?"
"Well, you asked me if I…
Cecelia, one of my reports came into my office, "Hey, boss. What's up."
I looked up from my computer screen and smiled. "Nothing, just looking at reports. What about you? Anything happening since," I pretended to look at a watch that I don't wear, "About an hour ago?"
"Nope, just…
Did you ever hear the saying no news is good news? Well if you take that approach with your employees you’re bound to have high turnover. Employees need to have constant reassurance that the job there are doing is meeting yours and the company standards. Nothing motivates employees more that…
I was sitting in Elliott’s office thinking of a way to inspire his leadership skills. Elliott is my director of rehab and a physical therapist. He is an affable guy and sincere in his practice of therapy, but a bit weak as a leader. His staff is composed of very…
It’s a simple fact that leadership begins in your own head. It starts with the attitude you take toward yourself and the people around you.
How do you think of yourself? Do you see yourself as someone who tells people what to do and sees that they do it? Or…
"You want me to what?" she asked.
I inflated my chest and, in deep a baritone as I could muster, responded, "I want you to tell your staff that we will not be paying for overtime from this moment forward."
Her face contorted at first. Then it went slack. Her…
Leadership during tenuous times requires resolve, fortitude, and the ability to display and encourage a sense of hope for a better tomorrow. Leadership positions are more than just what happens on the job. The following is an example of how you can use situations that happen in your life to…
"It was late," I started. "But I got my first article written and submitted about ten o'clock last night. I had to help the get the kids to their after school activities, then with dinner and their homework, and finally to bed." I had not yet checked to see if…
"Are you asking me how I intend to lead?" I asked. I tried to hide any sign of incredulousness at even being asked. I have been a manager and now senior leader for over 20 years. I came into the working world when most new employees just seemed happy to…
Establishing collectively agreed upon team charter of mission, vision, and value statements with your team or business group is of great benefit. A common culture of accountability and singular focus can help a group's performance. I have had over twenty years of successful experiences as a senior leader in health…
Implementing the three “R’s”
Responsibility, Recognition, Rewards
Are you a good leader? If you have never asked yourself that question, now is a good time.
Let’s be honest. No matter how talented you are, your organization would definitely benefit if you made some improvements. When you move up in the…
I was sitting in Natalie's office. She is a direct report of mine. It was Monday and we had just run the gambit of how her son was doing at his first year of college. I had opened the conversation by sharing my fears for my daughter who was heading…
Failure and loss can be a great opportunity to learn and grow. It is just a question of addressing the failure with the right mindset. I have over twenty years history as a successful senior leader in health care and as an entrepreneur. I have experienced failures and losses of…
I was on my first day at a new job. I had taken my first senior leadership position at a large hospital in Louisiana. I had not slept the night before as I obsessed over what to say and how to present myself to instill confidence in my abilities. A…
I love the movie Remember the Titans because I believe that it is a great example of how leadership can affect an organization. The movie is based on a real life situation and stars Denzel Washington. I want to share why I believe this is a great leadership development story.…
Baptist Hospital-Union County is a nonprofit, acute care, hospital that serves New Albany, Mississippi (Baptist, 2009). New Albany is a community of about 8,200 in a county of close to 23,000 (Union County Development Association, 2009). New Albany lies 25 miles to the West of Tupelo, and about 65 miles…
When faced with poor performance, a lot of managers opt to eliminate the employee in question rather than to eliminate the reasons behind the performance. Many managers wrongly blame poor performance on lack of motivation or on a poor hiring selection by the company. But, in reality, the majority of…
I have noticed that customer's reported pain levels correlated with increased wait times. Management of wait times, I believe that this is an important factor in improving patient and customer satisfaction. I intend to illustrate this with a review of my experience.
I have over twenty years of successful history…
Your employer want more that your body, more than just your arms, back and brain. Your employer wants you to act like an owner.
Why is this? What does it mean?
Organizations are reshaping themselves in an attempt to become more entrepreneurial. They want to get closer to the customer.…
Whatever business you're in, calculating the cost of jobs is a critical and difficult task. Quotes are essential as they assist you in finding the best price at that you can perform the job. As a business owner, it's only fair you give your own customers and clients a fair…
Cloud ERP technology and financial software are both important platforms every business should have to achieve growth and expansion. However, these initiatives could require the implementation of a significant IT infrastructure and management can be caught ill-prepared for the scope of work required. Software vendors offer a wide range of…
No matter what your company does or how you make your money, one thing every business has in common is the need for supplies. Manufacturing, IT, Financial, Logistics, Research and Development, Health Care and Education, all need a source of supplies that arrive in good condition on a timely basis.…
During the Tuesday October 16th presidential debate, in response to a question about how he would “rectify the inequalities in the workplace”, Mitt Romney said that when he was governor of Massachusetts, he had a chance to pull together a Cabinet and all the applicants were men. In response to…
Life is expensive. Even the most solitary, self-sufficient soul needs to prepare for a rainy day. But some storms are bigger than we can ever prepare for. When disasters and emergencies bring us into stressful financial situations it is important to know that help is available when we take all…
Somewhere, somehow, too many managers got the idea they are simply suppose to do all the thinking. The people who work for them are simply supposed to do what they are told. It’s a foolish idea, one that wastes brainpower, practical experience and cripples morale. As we move on in…
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You could leave Associate in Nursing immutable…
ERP is known as the well-known business consultants and also guide the business owners about different techniques to make their business better. If someone has started a new business and do not have enough idea to run it or anything else because there are different business owners who do not…
Running a business profitably is an art as well as science these days. Society is becoming increasingly dependent on technology for day-to-day activities and business cannot remain unaffected. If you have been running business in the old fashion way, you may soon become outdated and unheard unless of course you…
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