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When you are running your business, your reputation is worth a lot. A few mistakes or unpleasant customers can really run havoc on your reputation online and in your town. Avoid this issue and keep your reputation in good standing with these simple and helpful reputation management tips and tricks.
One of the primary ways you can manage your reputation is to claim your business brand online and take charge of the content about you. Use either KnowEm(dot)com, UserNameCheck(dot)com or NameChk(dot)com to locate every online instance of your business name popping up. You only need to use one, but any of them can let you know if anyone out there is misrepresenting your business or speaking ill of you.
Posting information on social media sites is important to your business's reputation. You should post several times a week at the very least to effectively run a marketing campaign. If you find that posting on social media sites is overwhelming, consider hiring an assistant to make your posts for you.
To keep a more careful eye on your business reputation, try setting up an alert system. This is a daily email you receive that lets you know when your company has been mentioned online. They do cost some money and take a short time to set up, but they can give you plenty of useful information.
One good way to improve the reputation of your company is by asking customers who are happy with your service or product to post positive reviews on your blog or website. You can also ask them to say something nice about your company on sites like Linkedln, Google Places or Yelp.
Optimize your web pages. This will generally be your company name. Google likes authoritative content, as do other search engines. When Google or Bing sees your site as the authority, you're more likely to rank highly in their results.
Try searching for your company online like your customers would. It is possible that doing searches on your computer may yield very different results than your potential customers. This may be due to your personalization options. Try turning off these options to get a better idea of your search engine results.
If you make a public snafu, show the world that you are mature and apologize. Everyone makes mistakes, but it takes a big person to acknowledge that. If people see that you are truly apologetic for the wrongs you have done, it will make it more likely that they will work with you in the future.
If you own a business, it is very important that all employees are treated respectfully. If this principle is disregarded, the fallout can be severe. If words spread that you're a poor employer, lots of people can refuse to do business with you.
Try Googling yourself to see what type of information comes up about you. If there is a lot of negative feedback, you can use this to better yourself. In the event that you notice any discrepancies, you should do your best to correct them. You wouldn't want any misinformation to damage your reputation.
Blogs are wonderful ways to bolster your online presence and increase your company's reputation. Feature guest bloggers in your industry, offer tips on how to use your products and other information that will help your customers. One of the best strategies is to feature other businesses that compliment your products and services.
As stated in the introduction, your reputation means a lot to your business and your future success. Repairing any issues as soon as they arise is the best way to keep your reputation in good standing. Remember the tips and tricks listed above to maintain a great reputation online and around town.
When it comes to San Diego news, we will provide you with hot and fresh new updates on business, current events and more. You can try to check some of the latest news at utsandiego(dot)com/news/2014/dec/26/farc-says-it-has-freed-colombian-soldier/.
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