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Review Of Virtual Assistants Websites
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Review Of Virtual Assistants Websites

Hiring a virtual assistant (VA) has become quite the norm in the past few years mainly for economic reasons more than anything else. Initially, the whole idea was met with a lot of skepticism and a “hands-off” or “wait and see” attitude. And yes, there have been major booboos committed by a few VA websites from the U.S. and other countries.

Here are some of the virtual assistant websites and how they have been faring lately among U.S. clients.

GetFriday

They offer a 7 day free trial period which while sounds interesting enough can mean nothing at all if the service after the trial period is a poor cousin. And that’s exactly what many have said about GetFriday, whose main offices are in India.

First of all, the response time was inexplicably long. They missed deadlines and were not consistent with following instructions. It was more of a hit-and-miss deal. On top of that, one client complained of a difficult set-up which required tedious faxing and telephone verification. For the quality of service, the charges were a bit too high especially since they were not reliable handling certain details.

Tasks Everyday

Another VA website based in India but with an amazing number of complaints very visible online. Clients appeared to be extremely disappointed to the point of calling the company a scam or rip-off. Payment is upfront but the delivery of the finished work is not always on time or done properly. Edits on tasks took longer than expected which made the turn-over time unreasonable.

Ask Sunday, Midtown Manhattan

With a call center based in India, Ask Sunday provides clients with a dedicated number so they can reach their VA easily and quickly. One client was impressed completely on the first day after signing up for a short term plan but was taken by surprise when the succeeding days proved to be nothing short of difficult. This was surprising considering the website was recognized by Time Magazine in 2007 as the “Most Award-Wining VA Website in the World.”

Since then, their reviews have been short of glowing to the point that they ceased to accept new clients as they tried to remedy the problems. For example, wrong billings and mistakes in sending work to the right client. This puts a lot of emphasis on privacy issues if work is sent to the wrong client.

Launchevity

This virtual assistant website is extremely specialized. At Launchevity, they offer VAs, marketing assistants, researchers, writers and search engine optimization specialists. Each staff member is specifically trained to handle any marketing mission you through their way. Not only are they well versed in completing routine marketing tasks like article and press release marketing, they can also develop marketing and business plans, engage in social media marketing, link building and more. As an added benefit, they only offer white hat marketing strategies so your site is safe.

What 2013 Dictates is Needed in a Virtual Assistant Website

This 2013, VAs are more than just Girl Fridays who look up restaurants, book flights, buy gifts, and reply to emails. The new VA is someone who can do contract work just like an office assistant would do for his boss. This would mean the menial work, sure but more importantly managing the office (or website) while the boss is sleeping.

Need new fresh content? The VA should be able to do it! Need analytics and SEO? This should be part of what a VA can do within a reasonable amount of time. Asking for the work back within 24 to 48 hours is reasonable so waiting a week is not. The 2013 VA is a top notch expert and professional who gets the job done with minimal instructions, perfect English and grammar, and no excuses.

What to Look for in a Perfect Virtual Assistant

You should try out your new virtual assistant for at least a few days. Sometimes, it can take a little while to get comfortable with the tasks at hand. Take note of whether the VA is willing to go the extra mile to make sure you’re pleased. Also, does the VA get the work completed or make excuses for why it can’t be done? Do they provide a level of quality similar to what yours would be if you had time to complete it yourself? Overall, gauge your happiness with the VA after this few days and you’ll know whether it’s the VA for you or not!

When you have a great virtual assistant, you are able to delegate the more menial tasks so you can focus on the aspects of your business that really need your attention. This spells success for you and your company!


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