The simple answer to the question “What is effective communication?” is: It’s what gets you the result you want. So it depends on the situation, the method of communication (face-to-face, over the phone or written for example), and what the result is that you want. Effective communication in asking someone to do you a favour for example would result in the person happily doing the favour for you. Effective communication in a job interview would result in your getting the job. Considering this, I’ll share with you a few tips that relate to most situations, and form the core answer to what is effective communication.

What is Effective Communication through Listening? One of the most effective skills in communication, regardless of what your goal is, is listening. Whether you’re trying to get someone to do something for you, trying to get a job, needing to fire someone or let them down in some way, or attempting to chat a person up, listening is a vital component of effective communication. And, it’s not enough to just listen, you need to show that you’re listening. This means staying focused on the other person while they’re speaking, not thinking about what you’re going to say next (this can be very tricky and takes plenty of practice! ;) ) and not being distracted by your surroundings or your own thoughts.

* Keep your eyes on the other person while they’re speaking * Nod slowly (fast nodding implies impatience, slow nodding shows interest) * Tilt your head slightly if to show interest in what the person is saying.

The better you listen, the more open the other person will be to what you have to say; and the better equipped you’ll be to answer them because you’ll have more of an understanding from their perspective.

What is Effective Communication through Eye Contact Maintaining eye contact can be difficult when you’re nervous or if you’re shy, but it can make the difference between success and failure in your communication.

* Make sure you look the person in the eyes but don’t stare them down ;) It’s natural to look at someone more while listening than while speaking. * “Eyes are the windows to the soul” – this certainly has some truth in it. When making eye contact with someone, be aware that your feelings about the person may well be read through your eyes. Try to make sure you have warmth showing in your eyes if you’re wanting to create a bond. * Make sure your eyes are not constantly darting around the room. This comes across as “shifty” and will create a subconscious mistrust in the other person. Darting eyes is often a result of nervousness, so take a deep breath, prepare well before your communication session, and try to relax.

What is Effective Communication through Body Language? Body language is a very complicated topic – there’s a lot to it, but the most basic signs of effective communication through using body language are:

* Uncrossed arms and legs – this gives a subconscious sign of being open and trust-worthy * Head tilted slightly shows interest and engagement * Mouth slightly open is an indication of interest and bonding * Mirroring is a sign of connecting and being open to the other person

Bear in mind that body language varies greatly, and needs to be taken in context. While communicating with someone, use these tips yourself, and notice if you’re getting the same signs from them. With time, practice and experience, you'll improve your communication skills, and will be able to enjoy the success that comes from effective communication.