IP Telephony System – Take More From Calls
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IP telephony still takes up the position of a necessary tool in every sphere of business. Installation of IP telephony system within a company helps to organize perfect communication with customers. Yes, it really stands as the main goal – to deliver the best service to customers, bring them more than they expect and let them experience high-level care.

IP telephony solutions should always meet the requirements of a company. Along with emails, chats and other channels of communication, customer interaction via phone is also a crucial point. That is why solutions built to client's specifications have more demand among business owners. Special attention is given to systems which offer a wide variety of features. It is not surprising that IP telephony systems which are combined with CRM solutions are more interesting for companies.

They give a sufficient toolset for processing customers requests and handling all issues connected with a company's audience.

Zvonokla is IP telephony system integrated with user-friendly CRM solutions. It successfully combines telephony capabilities, including calls statistics, a full range of reports, autodial, etc., with CRM system functionality: customizable forms, task manager, tracking panel and so on. Zvonokla makes every step in dialogue with customers efficient, dynamic and profitable. Its scalable and flexible functions bring a solid base for analysis, evaluation and planning of customer behavior.

Zvonokla provides solutions for customer care as well as for sales calls. Its structure is oriented at any business and can be easily customized. It offers the most important and effective solutions for a company optimization, development and growth. Customer interaction management has never been this easy: all necessary information is always at hand.

There are a lot of vivid and essential benefits of IP telephony implementation to discuss but the thing is that its solutions introduce new opportunities to business. It won't take long to understand how convenient the system is and enjoy every moment while working with it. IP telephony with CRM functions doesn't set boundaries, it widens the scope of functionality, simplifies the most difficult processes allowing to work without any problems. Storing all the information about a customer request in the system, an operator can use it at any time, it helps him to handle any situation and deliver high-quality customer care. Many businesses have already implemented such systems into their processes, as a result, they have managed to create strong business ties with customers.


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