This Article is About
barbie doll
taking up space
dream job
young man
perfume
bookstore
money
How Would You Feel If A Store Charged You A Browsing Fee?
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Many people like to shop. Some shop for specific items that they need or want. A young woman might want to add a Barbie doll to her doll collection, for example. She would therefore want to browse the doll section of a store, looking for the perfect doll to take home. A young man might be looking for a suit for an upcoming interview. He will be interviewing for his dream job, so the suit has to be just right. Other individuals, however, are after nothing in particular. They might simply want to go into a store to browse. A woman might go into a store to sample its perfume, for example. A man might go into a bookstore, looking for the next book by his favorite author. Many stores are happy to have browsers visit them. Others, however, do not want people to come in if they only intend to look around. Some stores even go so far as to charge a fee for browsing. They reason that the browsers are taking up space for people who would come into the store to spend money. Stores should not charge people who want to browse, however.

One reason why stores should not charge for browsing is because people who come into a store to browse might eventually buy the item that they have had their eye on. If they are charged a fee, they will take their business elsewhere. Loss of business is not the only reason why stores should not charge for browsing, however.

The other reason is because the idea of charging a fee so that a person can look around in a store ruins his shopping experience. After paying money to look around in a store, a shopper might realize that he is no longer enjoying himself. He would then stay only to get his money's worth, not because he wanted to be there.

It would be a much better experience for everyone if store personnel focused on other tasks, such as helping customers find items that they are looking for or ringing up their purchases, rather than charging them to browse. If store employees focused on these familiar tasks--tasks that they are supposed to do as a part of their job--life at the store would be a positive experience for everyone. The store's business would also be likely to grow, because customers would tell others about the quality items they found at the store and the great customer service that they got. The business's good practices would bring in new customers, and the company would succeed.


Street Talk

I did not know they charged to browse. Not a store I would frequent.

Reply
  about 6 years ago

I had never heard of this either, until I came across a headline about one store that did charge for browsing. I wouldn't go there, either. Thankfully, however, most stores don't charge. Thanks for reading!

Reply
  about 6 years ago
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