Threats and vulnerabilities on a computer are never welcomed and these can pop-up at any unknown time. Malware infection is among one such common issue that can infect your PC and can make the important files and documents in it inaccessible. These malwares maybe hacker induced, where such people might demand money to give you the stolen files back. This is what a ransomware infection is and it’s never good.

So, what can be done to get the files back, but without paying money to these unethical beings? Simply, you can restore them from the backup. But, what if you do not have a backup for those files? Then some work would be needed.

The file status depends on the kind of malware. Sometimes the ransom ware might just hide the file and might claim of having done something really bad. In such situations just un-hiding the files can help you get these back easily.

Hiding is not what all hackers do, and how can you forget the CryptoLocker, which can do worse by encrypting the files, which if not backed up cannot be restored without the cooperation or help of the hacker. Such threatening attacks are getting common place and emerge more quickly than you can imagine.

Begin by searching for the type and details of the malware program by doing an online search and see what suggestions you are getting. If you do not find anything relevant, see if the files are just hidden by booting your PC in the safe mode. In Windows 7, when rebooting your PC, press F8 many times, which will lead to the opening of a boot menu, where you can select the Safe Mode. On Windows 8, the steps are different to reboot your PC in a Safe Mode.

Once the Safe Mode has started, you must search for the hidden files. When working with Windows 7, navigate to the Windows Explorer and then choose Organize followed by Folder and Search Options. Now, click on the View tab and choose option that reads Show hidden files, folders and drivers. When working with Windows 8, open File Explorer, click on View followed by Hidden items alternative.

Now start your search for the missing files, if you locate them, open to check that whether they are still working. Un-hiding a file or group of files is easy, where you just need to right click on the one, select properties and then unselect the option that reads Hidden.

If files are not there and it’s a CryptoLocker, you stand no alternative, but to pay the hacker what they are demanding.

To save yourself from all the trouble and money-paying episodes, get into the habit of backing up your data regularly. It might take some time, but it’s surely worth the money that you might require to pay the hackers later.

Recovering files after a malware attack, especially if you are unaware about how a computer works can be accomplished with the help of Avira tech support experts. Avira is one such leading security solution that can keep your PC protected and threats and vulnerabilities to the minimum.

Avira secure backup can help you keep a backup of files and data that is really important to save you getting trapped in such malicious vulnerabilities. In case you require assistance in installing the software, help is available with Avira antivirus technical support desk at SupportBuddy. Here support is a simple phone call away and is accessible all round the clock.