How To Make A Good Bug Report?
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How to Make A Good Bug Report?

While performing system testing, a specialist has discovered several bugs. He thinks that these bugs are very serious and urgent. The tester is sure that all errors are correctly prioritized and he has done his work well.

But when the developer gets the bug report, he becomes angry and irritated. He finds out that the priority of some bugs does not correspond to the facts; a lot of information is missed, and as a result, it is difficult to reproduce the bug. Why does it happen? Why does developer consider rather great tester to be a bad one?

Bug reporting is a stumbling point. Well-formulated bug report will simplify the developer’s and tester’s work.

What Are the Results of a Bad Bug Report?

  • It wastes the tester’s time as it will be necessary to rewrite such a bad bug report. Instead of executing another testing type, for example, unit testing, the specialist has to do the same work but more attentively and precisely.
  • It wastes the time of other people involved in the development process. Such people have to find out what the tester is talking about in his bug report because it is incomprehensible for them.
  • A real professional cannot write a bad bug report because it may harm his good name.

Fortunately, everything can be changed. There are several tips that will help a tester to make a good bug report after performing, for example, usability testing.

What Are the Characteristics of a Good Bug Report?

  • Everything starts with the title. It should be short but quickly understood. The title should contain the error core. Less work and more sense.
  • The same principle is applied to the bug description which contains an algorithm of bug reproduction, bug consequences and expected bug behavior.
  • It is better when the bug description is complemented with the attachments. It can be a log file, a screen capture, zip files, etc. But all these attachments should contain only essential and needed information.
  • While executing performance testing or functional testing, the specialists use the bug tracking system. There are different fields which enclose some information about the bug peculiarities. It helps to reproduce the bugs correctly.
  • A bug has its own characteristics which help to reproduce and fix this bug. The main bug aspects are severity and priority. They define the order and urgency of bug fixing. For a tester, it is very important to define these characteristics correctly and accurately during every checking type, especially during functional testing.
  • When it is difficult to understand the bug nature, a tester should add some comments with the aim to simplify the comprehension of this bug. The specialist should be sure that the core of the found bug is perceived in an appropriate way.


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